Terms of Business
About Our Service Terms
1. Identity and Contact Details
The Mediation Office operates throughout the United Kingdom from our primary headquarters at 2 Copenhagen Street, Worcester WR1. Our professional services are available nationwide; please use the contact details on our site for all UK-wide enquiries.
2. Scope of Services
We provide mediation for family and civil disputes throughout the United Kingdom. Our expertise encompasses divorce, separation, financial settlements, child arrangements, and family mediation, alongside civil matters such as debt, employment, police issues, and neighbour disputes. We facilitate negotiation to help parties reach voluntary agreements; we do not provide legal advice, legal opinions, or court-mandated judgments.
3. Pricing and Billing
Our rates are clear and usually billed per person, per hour. To confirm your appointment and venue, payments must be settled at the time of booking. For help with legal documents or court filings, we provide set-price options as detailed in our pricing list.
4. Privacy Policy
Mediation is private. We do not share session information with others without your permission, unless legally required to do so—for example, if a child or adult is at risk, or to prevent criminal activity. Your safety and legal requirements are our priority.
5. Quality Assurance
Our firm is led by certified experts committed to official mediation ethics and procedural codes. We ensure every session is guided by current legal frameworks while maintaining absolute neutrality for all involved parties.
6. Legal Jurisdiction
These terms are governed by the laws of England and Wales. Any disputes relating to our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Our Fees
We maintain a clear and simple pricing structure. All payments are required upon booking to finalize your session time and room availability.
Mediation Hourly Rates
Family Mediation – Parenting Plans
£120–£150 per hour per person. Ideal for deciding where children reside and coordinating shared care schedules.
Family Mediation – Separation Terms
£120–£150 per hour per person. Focuses on the logistics of ending a relationship and improving communication.
Family Mediation – Asset Division
£120–£150 per hour per person. Covers financial discussions including property, savings, and pension splits.
Civil Mediation – General Disputes
£120–£150 per hour per person. For resolving debt claims, boundary issues, or other non-family disagreements.
Workplace Mediation
£120–£150 per hour per person. Half-day and full-day corporate packages are available for staff resolution.
Virtual Mediation
A 10% discount applies to all sessions conducted via online video platforms.
Extra Professional Services
Post-Mediation Paperwork
Starting from £250.00. Covers drafting the summary of proposals or formal outcome agreements.
Court Form Support
Set-fee packages from £1,000. Provides guidance for those filing official court paperwork after the process.
Billing Guidelines
• Pre-payment is mandatory for all booking confirmations.
• Your session is secured only after funds are received.
• We provide electronic invoices for all transactions.
• Corporate clients may inquire about periodic or bulk invoicing.
Mediation
• Individuals and families looking to avoid the cost and stress of court
• Separated parents needing to establish clear child care schedules
• Partners negotiating the terms of a divorce or legal separation
• Individuals requiring a neutral space for financial and asset talks
• Parties involved in debt, housing, or professional workplace conflicts
Service Clients